Why Choose Us for Your HVAC Needs
At Comfort Masters Company, we set the standard for HVAC repair and installation excellence. Our commitment to fast, friendly, and professional service has earned us countless lifetime customers. Schedule an appointment with us and see for yourself why so many Las Vegas residents and businesses trust us with all their heating and cooling needs. Continue reading for details on our various service commitments as a company.
On-Time, Convenient Services
Your time is important, so our service technicians strive to arrive promptly at a time that is convenient to you and your family. We never make you wait hours and hours for a late technician. When you schedule a service call, we give you a specific appointment time and stick to it. We will also call, text, or email you to let you know when our technician is on the way. Over 96% of our service calls are completed on the same day and you can be sure that we will always be there at the time we promised.
When our technicians quote you a price, you can rest assured that there won’t be any hidden charges or last minute add-on fees. We take pride in our honest, upfront pricing. Our company charges by the job, not by the hour, so our technicians can give you an accurate quote before they begin working. During our price quote, we also give you alternate service options so you can make an informed choice.
Your Job Done Right the First Time, Guaranteed
All of our service technicians are highly trained and have the necessary skills to get your problem fixed right the first time. Upon completion of your job, you will receive a written 100% satisfaction guarantee. This guarantee states that if you are not happy with the quality of our work, we will do whatever it takes to correct the issue—no questions asked.
Trust an HVAC team completely comprised of fully certified and highly experienced technicians. When one of our crew members comes to your home, you can rest assured that they are qualified to install or repair your heating or air conditioning equipment. All of our technicians must meet rigorous pre-employment standards, which include a technical aptitude test, drug test, criminal background check, DMV check, and reference verification. Technicians must also sign and abide by our customer service pledge. In addition, the company itself is fully licensed and insured for your safety and protection.
24-Hour Emergency Service
Our call center is staffed seven days a week with experienced representatives, so you will never have to leave a message on an answering machine. When you call us, you always talk to a live person, who will solve your problem quickly and effectively. Whether you experience HVAC issues at day or night, we are prepared to serve you.
Warranties and Guarantees to Protect You and Your Equipment
Knowing that the company you are dealing with stands behind the quality of their work is important. That is why we provide written guarantees. Every heating and air conditioning system we install comes with a performance, lemon and money-back guarantee, as well as our 100% satisfaction guarantee. Our satisfaction guarantee promises that if you are not completely satisfied, we will do whatever it takes to make it right or you don’t pay. All of our service repairs also come with a rock solid one-year parts and labor warranty—no hidden charges, no trip costs.
Your service technician or installer will arrive prepared with a truck that is completely stocked with all the necessary tools, equipment and materials to do the job. We promise you that no time will be wasted going to a supply house or back to the shop in order to get the proper parts and supplies.
About Our Company
Comfort Masters Company is a family-owned-and-operated business that prides itself on providing honest, professional, and reliable air conditioning and heating services for
residents and businesses throughout the Las Vegas Valley. Our local firm began in 2002 and our founding company in Chicago was opened in 1969. The company’s goal has remained the same since 1969: to establish long-term relationships with our customers by providing them with the best value and service and through constantly exceeding their expectations.
Our core values are a combination of honesty, integrity, and professionalism. We apply these values across all aspects of our business so that our customers receive cost effective solutions and straightforward answers to all of their home or business comfort needs.
About Our Services
We have serviced many residential and commercial customers with most of our work coming directly from customer referrals. Our services include maintenance agreements, emergency HVAC repair, equipment replacement, engineering design, and complete heating and air conditioning installations. If you are in need of any of these services, give us a call and we will provide you with further information and help you schedule an appointment.
All new installations are completed by technicians who are neat, clean, and courteous at all times. Only our professional employees will work on your project. We never use day laborers or subcontractors to perform any HVAC service or repair. We respect your property as if it were our own, which is why we wear shoe coverings and lay down drop cloths to protect your things.
Our recommendations for A/C repairs are based on factual diagnostic information that we analyze as part of our service. This procedure ensures that you will never be recommended something that is not needed. In addition, all of our recommendations are put in writing with the factual basis for the recommendation. We do not pressure you to make any decisions at the time of the service call or maintenance check. We simply present the information and you can decide when it is right for you.
Areas We Serve
From Summerlin to Henderson, Lake Las Vegas and out to North Las Vegas, Comfort Masters Company is always their for you when yo need us the most. Our team serves the great people and businesses of Las Vegas and its surrounding areas with the commitment and expertise that is expected and deserved.
Since opening in 2002, we have grown with the valley and provided expert skills in all facets of HVAC services, including air conditioning installations, heating and cooling maintenance, commercial HVAC design and engineering, and air conditioning repair. We proudly serve the businesses and residents of the following areas:
North Las Vegas
Contact our heating and air conditioning contractor firm to learn more about our commitment to exceeding your expectation. We proudly serve residents and businesses in Las Vegas, Nevada, and the surrounding areas.